Verify the person at the moment of risk.
When a wire transfer, password reset, or device change triggers step-up — OTPs prove the device, not the person. Call centers are slow and can’t scale. FaceSign verifies the live human in 30 seconds.
Wire Transfer Authorization
Confirm the sender before high-value payments clear.
Password Reset
Verify the account owner before credential changes.
Add New Payee / Beneficiary
Stop mule account injection at the source.
Lost 2FA Device Recovery
Re-verify identity when the authenticator changes.
Large or Unusual Withdrawal
Confirm the real account holder approved the transaction.
Admin Privilege Escalation
Ensure the person requesting elevated access is genuine.
Your fraud rules fire — then what?
Your fraud rules fire — then what?
When a risk signal triggers step-up, you're stuck choosing between tools that prove the device, not the person.
Send an OTP
SIM-swap attacks bypass it — $68M+ in losses per FBI. Proves the device, not the person.
Route to a call center
$4–$70 per call. 8+ minute hold. Agents are now prime targets for deepfake social engineering.
Transaction denied
Customer locked out
Block the action
Deny until the user calls support. Legitimate customers locked out. Revenue lost.
The FaceSign Answer
Verify the person and their intent — in 30 seconds
FaceSign replaces hold times and OTPs with a 30-second AI conversation. An adaptive AI avatar confirms the account holder's identity, detects deepfakes frame-by-frame, and reads behavioral signals to catch coercion — all before the transaction clears.
The FaceSign Answer
A better step-up option.
Compare legacy verification methods with FaceSign's AI-powered approach across cost, speed, and security.
Change selection to see feature set for compute
Where It Deploys
Step-up triggers across every industry
FaceSign plugs into the moments where trust matters most — anywhere a risk flag demands proof of the person, not just a code.
$4,200.00
To: External Account ····7291
To unblock, verify your identity:
2.4 BTC
To: External Wallet ····a8f3
To unblock, verify your identity:
$1,890.00
MacBook Pro 14″
To unblock, verify your identity:
Beneficiary Update
Life Policy ····4102
To unblock, verify your identity:
$28,500.00
To: Linked Account ····6653
To unblock, verify your identity:
$950.00
To: New Recipient
To unblock, verify your identity:
48,000 pts → $480
Rewards Account ····5510
To unblock, verify your identity:
+1 ···· 8374
New SIM Requested
To unblock, verify your identity:
$35,000.00
Personal Loan ····7744
To unblock, verify your identity:
$4,200.00
To: External Account ····7291
To unblock, verify your identity:
2.4 BTC
To: External Wallet ····a8f3
To unblock, verify your identity:
$1,890.00
MacBook Pro 14″
To unblock, verify your identity:
Beneficiary Update
Life Policy ····4102
To unblock, verify your identity:
$28,500.00
To: Linked Account ····6653
To unblock, verify your identity:
$950.00
To: New Recipient
To unblock, verify your identity:
48,000 pts → $480
Rewards Account ····5510
To unblock, verify your identity:
+1 ···· 8374
New SIM Requested
To unblock, verify your identity:
$35,000.00
Personal Loan ····7744
To unblock, verify your identity:
$4,200.00
To: External Account ····7291
To unblock, verify your identity:
2.4 BTC
To: External Wallet ····a8f3
To unblock, verify your identity:
$1,890.00
MacBook Pro 14″
To unblock, verify your identity:
Beneficiary Update
Life Policy ····4102
To unblock, verify your identity:
$28,500.00
To: Linked Account ····6653
To unblock, verify your identity:
$950.00
To: New Recipient
To unblock, verify your identity:
48,000 pts → $480
Rewards Account ····5510
To unblock, verify your identity:
+1 ···· 8374
New SIM Requested
To unblock, verify your identity:
$35,000.00
Personal Loan ····7744
To unblock, verify your identity:
Capabilities
What runs during every session
Biometric Liveness
Frame-by-frame temporal analysis defeats pre-rendered deepfakes. Micro-expression timing, gaze consistency, and physiological responses — not a static selfie check.
Deepfake Detection
Six concurrent detection models analyze facial rendering artifacts, temporal inconsistencies, and injection attack signatures in real time.
Coercion Screening
Vocal stress frequency, speech cadence, gaze aversion, and second-person detection in reflections. Catches when a scammer is coaching the account holder.
Behavioral Analysis
Conversation dynamics and response patterns reveal whether the person truly knows the account — beyond what any password or code can prove.
Risk-Based Triggers
Integrates with your fraud engine to fire verification only when risk signals appear. Pre-session risk baseline from device fingerprint, IP, geo, and history.
Compliance Audit Trail
Every session recorded with timestamps, risk scores, decision rationale, and video evidence. Meets SCA, PSD3, and eIDAS 2.0 requirements.
Benefits
Why choose FaceSign for step-up
30 Seconds, Not 8 Minutes
Verification completes before the user loses patience. No queues, no hold music, no agent availability constraints.
Stops What OTPs Can’t
Biometric identity can’t be SIM-swapped, phished, or socially engineered. Proves the person, not the device.
75%+ Cost Reduction
Replaces manual review queues with fully automated verification. Unlimited scale, no per-case agent cost.
Fewer False Blocks
Legitimate users verify in seconds instead of being locked out. Higher completion rates on high-value transactions.
Catches Coercion in Real Time
Detects when a legitimate account holder is being pressured by a scammer — the attack that MFA, OTPs, and call centers all miss.
Regulatory Alignment
Full audit trail for SCA compliance. Meets emerging PSD3, eIDAS 2.0, and EU AI Act requirements. Explainable AI architecture.