The attack every other defense misses
The victim is real. Their credentials are valid. They authorized the transaction. But they're being coached by a scammer. FaceSign detects vocal stress, gaze aversion, and behavioral anomalies to catch coercion in real time.
Four forms of coercion that bypass every check.
Traditional fraud tools verify identity — but in coercion attacks, identity isn’t the problem. The real person authorizes every transaction.
Elder Exploitation
$28.3 billion annually. Victims are coached step-by-step through transactions by scammers posing as bank officials, police, or government agencies.
APP Fraud
Authorized but coerced. The transaction is authorized, the credentials are valid, and the biometrics match — but the authorization itself was manufactured by a scammer.
Romance Scams
No fraud signal until it’s too late. Emotional manipulation leads victims to willingly transfer funds. Every traditional check passes because the victim genuinely wants to send the money.
Impersonation
Urgency as a weapon. Scammers pose as bank officials, police, or government agencies to pressure immediate action — creating time pressure that overrides rational decision-making.
The Problem
Victims cooperate willingly. The account holder authorizes every transaction themselves — credentials, biometrics, and MFA all pass because it IS the real person.
The Solution
FaceSign detects manipulation signals — vocal stress, gaze aversion, coached speech — that reveal coercion even when the person passes every identity check.
See coercion detection stop a coached transaction — live.
By the Numbers
Verification that scales
Average verification time
Fraud signals per session
Always available
Signals analyzed per session
Vocal Stress Analysis
Detects micro-variations in vocal frequency that indicate stress, anxiety, or scripted responses.
Gaze Pattern Detection
Tracks eye movement patterns — gaze aversion, off-screen reading, and coaching cues.
Speech Cadence Analysis
Monitors pacing, pauses, and response latency to identify coached or rehearsed answers.
Second-Person Detection
Identifies reflections, shadows, and audio cues indicating someone else is present.
Environmental Anomalies
Background analysis detects unusual settings or environments inconsistent with the user's profile.
Behavioral Baseline
Compares current session dynamics against the user's historical behavior to flag anomalous patterns.
Evidence-Grade Recording
Tamper-proof session recordings with timestamped coercion indicators for compliance and investigation.
Benefits
Why coercion detection matters
30 Seconds, Not 8 Minutes
Verification completes before the user loses patience. No queues, no hold music, no agent availability constraints.
Stops What OTPs Can't
Biometric identity can't be SIM-swapped, phished, or socially engineered. Proves the person, not the device.
75%+ Cost Reduction
Replaces manual review queues with fully automated verification. Unlimited scale, no per-case agent cost.
Fewer False Blocks
Legitimate users verify in seconds instead of being locked out. Higher completion rates on high-value transactions.
Catches Coercion in Real Time
Detects when a legitimate account holder is being pressured by a scammer — the attack that MFA, OTPs, and call centers all miss.
Regulatory Alignment
Full audit trail for SCA compliance. Meets emerging PSD3, eIDAS 2.0, and EU AI Act requirements. Explainable AI architecture.
Built for critical moments
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Protect your customers from manipulation
The one capability no competitor can claim. See coercion detection in action.