Beyond Onboarding

You verified the identity. Who authorized the action?

KYC confirms who someone is at signup. But when a high-value transfer, account recovery, or device change happens months later — a live AI conversation verifies the person behind the screen and catches what credentials never will.

NeoBank · Account Opening · Emily Park
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The Problem

The moments KYC was never built for

Onboarding checks confirm identity once. But accounts are compromised months later \u2014 and credentials alone can't tell you who's really behind the screen.

  • Credentials compromised. The person calling your help desk has the right answers — but are they the account holder, or the person who stole the credentials?
  • A beneficiary change clears every automated check. But the account holder is being coached through it by a scammer on the other line.
  • New phone, new browser, new location. A text code confirms the device. Nothing confirms the person.
  • Your team spends minutes per case making judgment calls an algorithm can't. The queue grows faster than headcount.

The Solution

Verify the person \u2014 and their intent

FaceSign fires at high-risk moments \u2014 not every login. A live 30-second AI conversation confirms the account holder, catches deepfakes, and detects when someone is being manipulated.

  • Fires only at high-risk moments — not every login
  • A live conversation verifies the person, not a static selfie
  • Detects coercion, deepfakes, and manipulation in real time
  • No app install — works on any browser with a camera

From risk signal to decision in 30 seconds

FaceSign integrates alongside your existing auth stack. When a risk signal fires, verification is automatic and decisive.

Trigger Detected

A high-value transfer, account recovery, or device change triggers verification through your existing fraud engine.

Conversation Initiated

The user joins a 30-second AI-powered conversation. No app download. Works on any browser.

Signals Evaluated

Six AI models run simultaneously — biometrics, deepfake detection, coercion screening, environmental and behavioral signals.

Evidence Returned

Pass/fail verdict with evidence returned to your system. Verified users proceed instantly. Suspicious sessions flagged with full audit trail.

See what 30 seconds catches — try it yourself.

Capabilities

What runs in every 30-second session

Environmental Analysis

Background, device, geolocation, and acoustic signals flag inconsistencies invisible to credential checks.

Deepfake Detection

Frame-by-frame temporal analysis defeats face-swaps and injection attacks that bypass static checks.

Coercion & Duress Detection

Voice stress, gaze patterns, and behavioral signals reveal when someone is being coached or coerced into authorizing an action.

Biometric Verification

Face matching with configurable thresholds — verified through live interaction, not a static selfie.

Interactive Liveness

Unpredictable conversational challenges that pre-recorded videos and deepfakes cannot answer.

Behavioral Intelligence

Conversation dynamics and response patterns build a real-time risk profile beyond what credentials prove.

Configurable Triggers

Fires on events you define — device change, high-value transfer, account recovery, or fraud engine signals.

<30s

Average session time

20+

Fraud signals per session

24/7

Always available

Benefits

What changes when you add FaceSign

30 Seconds, Not 8 Minutes

Verification completes before the user loses patience. No queues, no hold music, no agent availability constraints.

Stops What OTPs Can’t

Biometric identity can’t be SIM-swapped, phished, or socially engineered. Proves the person, not the device.

75%+ Cost Reduction

Replaces manual review queues with fully automated verification. Unlimited scale, no per-case agent cost.

Fewer False Blocks

Legitimate users verify in seconds instead of being locked out. Higher completion rates on high-value transactions.

Catches Coercion in Real Time

Detects when a legitimate account holder is being pressured by a scammer — the attack that MFA, OTPs, and call centers all miss.

Regulatory Alignment

Full audit trail for SCA compliance. Meets emerging PSD3, eIDAS 2.0, and EU AI Act requirements. Explainable AI architecture.

Fits Your Existing Stack

REST API, webhook delivery, iframe embed. Configure flows, thresholds, and branding to match your workflow — not ours.